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Why Clear Cache and Cookies?

Clearing the cache and cookies from a web browser is an important first-step for almost any troubleshooting for internet browsing. The ‘cache’ is a tool used by your internet browser to speed up the page loading process. However, sometimes it can cause a problem when websites are updated and developed as files saved in the cache may conflict with what’s actually coded into the website. Clearing cache and cookies is a way we can be sure that any issues you may come across are actually something wrong with the website, rather than inconsistencies caused by using different browsers.

Here is how to clear cache and cookies from three widely used browsers:[/text][/vc_column][/vc_row][vc_row bg_type=”” dima_canvas_style=”” translate_x=”0″ dima_z_index=”0″ delay=”” delay_duration=”” delay_offset=””][vc_column min_height=”” bg_type=”” dima_canvas_style=”” translate_x=”0″ dima_z_index=”0″ delay=”” delay_duration=”” delay_offset=”” width=”1/1″][text]

Google Chrome

1. Click the Tools menu (three dotted lines in the upper-right corner).
2. Select History. 
   
3. Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.
   
4. If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.

Or you can watch our tutorial video here.[/text][vc_zigzag color=”white”][/vc_column][/vc_row][vc_row bg_type=”” dima_canvas_style=”” translate_x=”0″ dima_z_index=”0″ delay=”” delay_duration=”” delay_offset=””][vc_column min_height=”” bg_type=”” dima_canvas_style=”” translate_x=”0″ dima_z_index=”0″ delay=”” delay_duration=”” delay_offset=”” width=”1/1″][text]

Microsoft Edge

1. Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu.
   
2. Click Privacy, search, and services on the left-side menu.
3. Under the section Clear browsing data, Click Choose what to clear.
   
4. Select Cookies and other site data and Cached images and files.
5. Click Clear Now.
   
6. Close Microsoft Edge completely for your changes to take effect.

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MacOS Safari

1. Click on Safari on the top menu bar.
2. Click Preferences.
   
3. Click the Privacy tab.
4. Click Manage Website Data…
   
5. Click Remove All.
6. Click Remove Now.
   
7. Go to the Safari menu on the top menu bar.
8. Select Quit to close Safari and save your changes.

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